--- description: Get detailed information about Dynamics 365 usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dynamics 365 Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/30015/billing-and-invoicing/software) > [Dynamics 365](/software/157279/dynamics-365) # Dynamics 365 Canonical: https://www.capterra.co.il/software/157279/dynamics-365 Page: 1 / 234\ Next: [Next page](https://www.capterra.co.il/software/157279/dynamics-365?page=2) > Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes. > > Verdict: Rated **4.4/5** by 5817 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dynamics 365? Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5817 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Accounting Software - Accounts Payable Software - Accounts Receivable Software - Bank Reconciliation - Billing & Invoicing - Collaboration Tools - Commission Management - Consolidation/Roll-Up - Contact Database - Contact Management Software - Customer Engagement Software - Data Connectors - Data Visualization Software - Dispatch Management - Email Marketing Software - Employee Scheduling Software - Expense Tracking - Financial Analysis - Financial Management Software - Financial Reporting Software - For Call Centers - For Insurance Industry - For Real Estate - General Ledger Software - Income & Balance Sheet - Integrated Business Operations - Interaction Tracking - Invoice Management - Invoice Processing - KPI Monitoring - Knowledge Management Software - Labor Forecasting - Lead Generation Software - Profit/Loss Statement - Project Management Software - Purchase Order Management - Reporting & Statistics - Reporting/Analytics - Requisition Management - Sales Pipeline Management - Scheduling Software - Search/Filter - Self Service Portal - Supplier Management - Support Ticket Management - Task Management Software - Time & Expense Tracking - Transaction Management - Work Order Management - Workflow Management Software ... and 38 more features ## Integrations (24 total) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Billing and Invoicing Software](https://www.capterra.co.il/directory/30015/billing-and-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.capterra.co.il/directory/30015/billing-and-invoicing/software) - [Financial Reporting Software](https://www.capterra.co.il/directory/30050/financial-reporting/software) - [Fund Accounting Software](https://www.capterra.co.il/directory/30114/fund-accounting/software) - [Dashboard Software](https://www.capterra.co.il/directory/30839/dashboard/software) - [Lead Generation Software](https://www.capterra.co.il/directory/30963/lead-generation/software) ## Alternatives 1. [monday.com](https://www.capterra.co.il/software/147657/monday-com) — 4.6/5 (5732 reviews) 2. [QuickBooks Online](https://www.capterra.co.il/software/141374/quickbooks-online) — 4.3/5 (8405 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.co.il/software/61368/salesforce) — 4.4/5 (18769 reviews) 4. [Jobber](https://www.capterra.co.il/software/127994/jobber) — 4.6/5 (1420 reviews) 5. [Odoo](https://www.capterra.co.il/software/135618/odoo) — 4.2/5 (1296 reviews) ## Reviews ### "Powerfull All in one platform" — 4.0/5 > **Junaid** | *13 September 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Integration with Microsoft own products like Outlook, Teams and Power BI is seamless and boosts productivity. > > **Cons**: The platform can be overwhelming to setup and configure due to its complexity. Licensing costs add up quickly, especially if you need multiple modules. performance can sometimes lags if not optimized correctly. > > Overall, Dynamics 365 is a powerful solution for business that need an all in one platform for managing operations and customer services. ----- ### "Easy and quick to use" — 4.0/5 > **Stephanie** | *29 July 2025* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: This is the CRM used by my last job. I enjoyed the ease of use and figuring it out, in order to manage my day to day activity in the job. > > **Cons**: It did not track emails. You had to integrate with another software to track emails and activity with customers. > > Overall it was a great product to keep track of my database and set reminders to follow up with prospects. ----- ### "Room to Grow" — 3.0/5 > **Christian** | *1 May 2025* | Medical Devices | Recommendation rating: 7.0/10 > > **Pros**: The platform is very robust with different modules and infinite capabilities, from sales to service management to marketing, to HR. I appreciate Microsoft's commitment to improvement in technology by integrating things like Teams and Copilot into our CRM workflow. > > **Cons**: Microsoft makes you work with costly implementation partners to set up your system. The system also does not integrate naturally with Business Central on the accounting side. Make updates to the system can also take some time to learn through the advanced settings. > > Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an industry-leading CRM at this point. However, I'm hopeful that it will get to that point with further investment from Microsoft. ----- ### "Strong Capabilities, but Reliability Needs Improvement" — 4.0/5 > **Verified Reviewer** | *9 February 2026* | Financial Services Software | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Dynamics 365 is how easy and natural it feels to use in day-to-day work. The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the overall turnaround, giving teams clear visibility without extra effort. For salespeople, it removes a lot of the usual admin - meetings are quick to log, and the Microsoft 365 integration makes a real difference, allowing calls to be made directly from the platform while automatically capturing and recording meetings. It streamlines processes, saves time, and helps everyone stay organised without feeling overly complicated. > > **Cons**: it can sometimes feel unreliable due to frequent bugs, which can interrupt workflows and slow things down. The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information. Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both tend to be logged in the same way, which can be misleading when reviewing client engagement. ----- ### "Dynamics 365 - Simple, user friendly, and get's the job done" — 5.0/5 > **Robert** | *10 June 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Dynamics 365 is an excellent tool due to its simplicity and user-friendliness. The intuitive interface makes navigation easy, and the seamless integration of features enhances productivity. It’s perfect for businesses looking for an efficient, streamlined solution without a steep learning curve. > > **Cons**: The dashboard could use an upgrade for better user experience. The current layout makes it difficult to quickly access and display key metrics. Customization options are limited compared to competitors and it takes extra steps to view and analyze data, which can be frustrating for users who need to make quick, data-driven decisions. > > Overall, my experience with Dynamics 365 has been positive but it doesn’t have the WOW factor that other CRMs offer. While it gets the job done efficiently and provides solid functionality, the interface and features lack that extra level of innovation and polish seen in other platforms. It's reliable\! ----- Page: 1 / 234\ Next: [Next page](https://www.capterra.co.il/software/157279/dynamics-365?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/157279/dynamics-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data